1. Who we are
Artiosis is a Creative Technology Agency serving clients worldwide, with operations in the United States and the United Kingdom. Artiosis is responsible for the personal information handled through this website and its project inquiries.
For privacy questions, requests, or legal correspondence, email info.artiosis@gmail.com. A business correspondence address is available on request.
2. Information we handle
- Inquiry details: the name, email address, selected service, project description, and optional budget that you choose to send us.
- Project and correspondence records: messages, briefs, supplied materials, approvals, agreements, invoices, and payment confirmations if you become a client.
- Technical information: our hosting provider and external resource providers may receive your IP address, browser information, request details, and security or diagnostic logs when your browser connects to them.
- Preferences: your selected package currency is saved in your browser’s local storage.
Please do not include sensitive personal information, passwords, or full payment-card details in an inquiry.
3. How the inquiry form works
The current form prepares an email in your own email application. Filling in the form does not automatically send an inquiry to Artiosis. We receive the details only when you send the prepared email, contact us directly, or otherwise share them with us.
Your email provider handles the prepared message under its own privacy terms. You do not need an account to inquire, and payments are arranged separately from this website.
4. Why we use information
We use information to respond to inquiries, discuss potential work, provide agreed services, manage client relationships and invoices, protect the website, resolve disputes, and meet legal obligations.
Where UK data protection law applies, our bases are steps you ask us to take before a contract or performance of a contract; legitimate interests in managing business communications and website security, balanced against your rights; and compliance with legal obligations. Where consent is required for a particular activity, we will request it separately.
5. Providers and sharing
Information may be handled by the service providers needed to operate the website and our business:
- Vercel: website hosting, delivery, and associated operational or security logs.
- Google: Gmail for correspondence and Google Fonts for website typography.
- jsDelivr and Simple Icons: delivery of technology and platform icons requested by your browser.
- Wise or Bank of America: payments arranged outside this website, under the provider’s own terms and privacy notice.
We may also share relevant information with people assigned to your project, professional advisers, or authorities where necessary and lawful. Social links take you to Instagram or LinkedIn; their own privacy policies apply after you follow those links.
6. Cookies and browser storage
The reviewed website code does not include an advertising tracker or a dedicated analytics script. It uses the local-storage key artiosis-package-currency to remember your choice of USD or GBP on your device.
You can remove that preference by clearing this website’s storage in your browser. Hosting, security, and external service providers may process technical information when serving requests. If we add analytics, direct form delivery, or other tracking, we will update this notice and request consent where required.
7. Retention and international handling
Inquiries that do not become projects are normally retained for up to 12 months after our last meaningful contact, then deleted or anonymized, unless a legal obligation or dispute requires longer retention.
Client, contractual, and financial records are kept for as long as needed to perform the project, meet applicable record-keeping duties, or establish and resolve legal claims. The period depends on the record and the legal requirements that apply. Hosting and provider logs follow the relevant provider’s retention arrangements.
Our US and UK operations and service providers may handle information in more than one country. International transfers may be subject to legal safeguards, including adequacy decisions or approved contractual terms, depending on the provider and destination. Contact us for details of the arrangements relevant to your information.
8. Your choices and rights
Depending on the law that applies and the circumstances, you may request access, correction, deletion, restriction, portability, or object to certain processing. If processing relies on consent, you may withdraw it without affecting earlier lawful processing.
Send requests to info.artiosis@gmail.com. We may need proportionate information to confirm your identity and will respond within the time required by applicable law. Not every right applies to every record.
You may complain to the relevant regulator. In the UK, this is the Information Commissioner’s Office. Other rights or complaint routes may apply where you live.
9. Security, children, and updates
We use reasonable measures intended to protect information. No internet service or email transmission can be guaranteed completely secure.
Our services are intended for business clients and are not directed at children. If you believe a child has supplied personal information, contact us.
We will update this policy when our practices change. The effective date at the top identifies the current version.
Business correspondence address available on request.