1. About these terms
These terms describe use of the Artiosis website and our general approach to providing creative technology services. Artiosis serves clients worldwide, with operations in the United States and the United Kingdom.
Questions and legal correspondence can be sent to info.artiosis@gmail.com. A business correspondence address is available on request. The contracting party, project contact, and payment recipient are identified in the written proposal, agreement, or invoice before payment.
2. Services and project agreements
Our services are organized under Web Experiences, AI & Automation, and Creative Solutions. A written proposal or project agreement defines the deliverables, responsibilities, timeline, fees, revision rounds, and any ongoing support.
A website inquiry is not an order, and sending an inquiry does not by itself form a project contract. Any project-specific terms are provided for agreement before work and payment. They take precedence over general terms where they differ, except where mandatory law provides otherwise.
3. Prices and payments
Website packages have fixed advertised USD and GBP prices for their stated scope: Business Launch Package at US$599 or £449; Business Website at US$1,199 or £899; and Complete Digital Presence at US$1,799 or £1,349. Social Media Marketing is US$499 or £375 per month for the advertised monthly scope, paid upfront each month. These are separate currency prices, not live exchange-rate conversions. The final currency, total price, applicable taxes, provider charges, and scope are confirmed in your written quote before you commit.
For website projects, unless a different schedule is agreed in writing, 50% is due upfront and the remaining 50% is due before launch or final handover. Larger projects may use an agreed milestone schedule.
Payments are arranged privately through Wise or Bank of America using the details on your invoice. This website does not process checkout payments or collect full card details. Your payment provider’s terms and any disclosed conversion or transfer charges apply.
Domain registration, hosting, paid software, third-party licences, and ongoing maintenance are separate unless the proposal expressly includes them.
4. Client input and timelines
You are responsible for providing accurate briefs, necessary materials, lawful access to systems, and timely feedback and approvals. You must have permission to use the content and assets you supply.
Delivery dates depend on the agreed scope and your timely input. If feedback, access, payment, or materials are delayed, we will discuss the effect on delivery. Scope changes may require a revised quote and schedule before additional work begins.
5. Revisions and additional work
Each package or proposal identifies the included revision rounds. A revision refines work within the agreed brief; a new direction, extra deliverable, or additional feature may change the scope.
We will explain any additional fees and obtain agreement before undertaking work outside the agreed scope.
6. Cancellation and refunds
Contact info.artiosis@gmail.com if you wish to cancel or pause a project. The cancellation procedure, refund calculation, and any payment obligations are set out in your project agreement and supplied before payment.
Nothing in these terms or a project agreement removes mandatory consumer cancellation, refund, or other statutory rights. Where those rights apply, they prevail over conflicting project terms. Any legally required notices or consent to begin work during a cancellation period must be provided before work starts.
7. Ownership and third-party assets
Subject to your written agreement and full payment, ownership of the agreed final deliverables created for your project transfers to you at final handover. The agreement should identify any deliverables that are licensed rather than assigned.
Pre-existing tools, reusable methods, software, fonts, stock assets, open-source components, and other third-party materials retain their existing ownership and licence conditions. Unselected concepts, working files, and source files are included only if the proposal says so.
Use of your name, project materials, or results in our portfolio will be agreed with you and will respect confidentiality obligations.
8. Support, results, and website use
Post-launch support, hosting, maintenance, subscriptions, and future changes are included only where agreed. We do not guarantee specific sales, rankings, engagement figures, or other business outcomes.
Use this website lawfully. Do not attempt unauthorized access, interfere with its operation, misuse contact channels, or copy site content without permission or a lawful basis.
External platforms and services are governed by their own terms. Availability may depend on those providers.
9. Privacy and confidentiality
Our Privacy Policy explains how website and inquiry information is handled. If a project involves processing personal data on your behalf, appropriate data-processing terms and responsibilities should be agreed before that processing begins.
Confidential materials and any agreed non-disclosure commitments will be handled under the project agreement.
10. Disputes and applicable law
Raise concerns with us by email so we can first try to resolve them directly. The contracting party and the applicable law and dispute arrangements for a project are set out in its written agreement.
These general terms do not impose a blanket choice of US or UK jurisdiction and do not limit rights or protections that cannot lawfully be excluded. Any limitation of liability must be specifically agreed and permitted by applicable law.
11. Changes and contact
We may revise these website terms for future use. Updates do not automatically rewrite an existing project agreement. Any agreed changes to an active project should be recorded in writing.
Contact info.artiosis@gmail.com for questions or a copy of your project terms.
Business correspondence address available on request.